My Bank OF America Rippoff report
I recently learned that How Bank of america really runs there business. I had to call the customer service line several time in the last two days to try and straighten out Over draft charges on my account that where caused by there error. They had taken money out of my account unauthorized with out notifying me or asking for my permission. I then called to get this corrected to only be thrown around the IVR and transferred from department to department as know one could figure out how to fix the issue. I eventually got to a supervisor who canceled my account without my permission then transferred me into a phone queue that dropped the call and told me thank you for calling Bank of America.
Next I had to call back to get my account reactivated to only discover they had also transferred amy funds to another account and charged me more money in the process. I then was transferred around and around until i was disconnected again in a dead phone queue. So I decided I’d chat with them online to try and solve my issues with there system that also got me know where they refereed me to call in. So I am now out 875 dollars in fees and BS due to Bank of americas bad customer service and horrible banking system.
I have now reported them to the BBB in hopes I can get a better resolution. I however doubt I will ever get one. So for those of you who are thinking of banking with Bank of America I warn you they are CROOKED to no end they will steal from you and they will not provide you with customer service they will provide you with BULL SHIT!
















